Welcome to Nadz.

These Terms and Conditions (“Terms”) govern your use of the Nadz website at https://nadzdigital.com (the “Site”) and all services, content, and products provided by Nadz, a digital marketing agency operating in the Kingdom of the United Arab Emirates (“we,” “us,” “our,” or “Nadz”). By accessing our Site, engaging our services, or purchasing our products, you (“Client,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully. They outline our commitments to you and your responsibilities as our client. We’ve tried to make them as clear and fair as possible. If you have any questions, we encourage you to contact us before proceeding.

  1. Your Agreement with Nadz

1.1 Acceptance

By registering for, accessing, or using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree with any part of these Terms, you may not use our services.

1.2 Modifications

The digital landscape in the United Arab Emirates is dynamic, and so is our business. We reserve the right to modify these Terms at any time. We will notify you of any significant changes via the email address associated with your account or by posting a prominent notice on our Site. Your continued use of our services after such changes constitutes your acceptance of the new Terms and Conditions

  1. Our Services and Your Responsibilities

2.1 Scope of Services

Nadz provides a suite of digital marketing services, including but not limited to:

  • Search Engine Optimization (SEO)
  • Social Media Marketing and Management
  • Pay-Per-Click (PPC) Advertising Campaigns
  • Content Creation and Marketing
  • Website Design and Development
  • Marketing Strategy and Consulting

The specific details, deliverables, timelines, and costs for your engagement will be outlined in a separate “Statement of Work” (SOW) or service proposal. That SOW, once agreed upon and signed by both parties, will form an integral part of this agreement.

2.2 Client Responsibilities

A successful partnership is a two-way street. To help us deliver the best results, you agree to:

  • Provide accurate, complete, and up-to-date information necessary for us to perform our services.
  • Designate a single point of contact for streamlined communication and timely feedback.
  • Provide timely access to your website, social media accounts, advertising platforms, and any other necessary assets as mutually agreed upon in the SOW.
  • Obtain all necessary permissions and licenses for any logos, trademarks, copyrighted material, or other assets you provide to us for use in your campaigns.
  • Review all materials, reports, and strategies we provide on time.

Delays on your part in providing the necessary information or feedback may impact our agreed-upon timelines and final results.

  1. Fees, Payment, and Billing

3.1 Payment Terms

Our fees will be specified in your SOW or proposal. Unless otherwise stated:

  • Invoices are due net 15 days from the date of issue.
  • Payments can be made via bank transfer to our account in the United Arab Emirates or other methods as specified on the invoice.
  • All fees are quoted and payable in UAE Dirham (AED).

3.2 Subscription Services

Some of our services, such as ongoing marketing retainers or software licenses, operate on a subscription basis.

  • These subscriptions automatically renew at the end of each billing cycle (monthly or annually) until you formally cancel them.
  • You can cancel a subscription service by providing written notice at least 30 days before the end of your current billing cycle.

3.3 Late Payments

We understand that sometimes things get overlooked. However, if an invoice is more than 30 days overdue, we reserve the right to pause all work on your account until the balance is settled. A late fee of 2% per month (or the maximum amount permitted by UAE law) will be applied to all overdue balances.

  1. Intellectual Property: Respecting Each Other’s Work

4.1 Your Pre-Existing Property

We respect that you own the intellectual property you bring to this partnership. Any logos, brand names, trademarks, website content, and business information you provide to us (“Client IP”) will remain your sole and exclusive property and we will not use it without permission.

4.2 Our Pre-Existing Property

The strategies, methodologies, processes, know-how, software, and proprietary tools that Nadz developed prior to working with you or uses independently of your project (“Nadz IP”) remain our sole and exclusive property.

4.3 What You Own Upon Completion

Upon full and final payment of all fees due, we grant you a perpetual, worldwide license to use the final, delivered marketing assets created specifically for you under the SOW (e.g., website code, specific ad copy, designed graphics, video content). This means you own the final product, but not the underlying tools or templates we used to create it.

  1. Performance, Results, and Our Guarantee

5.1 Our Commitment

Nadz is committed to providing professional, high-quality services with the level of skill and care expected from a leading marketing agency in the United Arab Emirates. We will execute the strategies outlined in your SOW diligently and in accordance with industry best practices.

5.2 No Guarantee of Specific Results

The digital marketing ecosystem is complex and influenced by countless factors beyond our direct control, including changes in search engine algorithms, market volatility, competitor actions, and shifts in consumer behavior. Therefore, while we will use our expertise to strive for the best possible outcomes, Nadz cannot and does not guarantee any specific level of traffic, leads, sales, or ranking positions. Any examples, case studies, or forecasts we provide are for illustrative purposes only and are not a promise of future performance.

  1. How We Handle Confidential Information

Both you and Nadz may share sensitive business information (“Confidential Information”) during our engagement. We both agree to:

  • Hold each other’s Confidential Information in strict confidence.
  • Use the Confidential Information only for the purpose of fulfilling our obligations under these Terms.
  • Not disclose the information to any third party without the other’s prior written consent, except as required by law.

This obligation of confidentiality will survive the termination of our agreement.

  1. Limitation of Liability

To the fullest extent permitted by the laws of the Kingdom of the United Arab Emirates, Nadz’s total liability to you for all claims arising out of or related to these Terms or our services shall not exceed the total amount of fees you have paid to us in the six (6) months preceding the event giving rise to the claim. In no event shall Nadz be liable to you for any indirect, special, incidental, consequential, or punitive damages, including lost profits or data, even if we have been advised of the possibility of such damages.

  1. How We Handle Disputes and Governing Law

8.1 Good Faith Negotiation

We believe in partnership and open communication. In the event of any dispute or claim arising out of these Terms, both parties agree to first attempt to resolve it through informal, good-faith negotiations.

8.2 Governing Law and Jurisdiction

These Terms, and any dispute related to them, shall be governed by and construed in accordance with the laws of the Kingdom of the United Arab Emirates. The courts of the city in which your business is registered in the Kingdom of the United Arab Emirates shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

  1. Termination of Our Agreement

9.1 Termination for Cause

Either party may terminate these Terms and any active SOW if the other party:

  • Materially breaches these Terms and fails to cure that breach within 30 days of receiving written notice.
  • Becomes insolvent or enters into bankruptcy or liquidation proceedings.

9.2 Effects of Termination

Upon termination, you will be responsible for paying us for all services rendered and expenses incurred up to the termination date. We will, upon request, deliver to you all final deliverables that have been completed and paid for. Each party will return or destroy the other’s Confidential Information.

  1. General Provisions

10.1 Entire Agreement

These Terms, along with any signed SOWs and our Privacy Policy, constitute the entire agreement between you and Nadz concerning the subject matter herein and supersede all prior discussions and agreements.

10.2 Force Majeure

Neither party shall be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, government regulations, public health crises, or major disruptions in internet infrastructure.

10.3 Severability

Suppose any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction. In that case, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.

  1. Contact Us

Your trust and satisfaction are our top priorities. If you have any questions about these Terms and Conditions, please do not hesitate to reach out to us.

Nadz

Email: info@nadzdigital.com
Phone: +971 54 5095121
Address: Block B, Office – B44-109 Sharjah Technology Park & Innovation Center – UAE

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